This walkthrough is designed to elucidate the process of leveraging Azure Open AI for the automation of customer support services. The primary objective is to provide comprehensive instructions on harnessing Azure Open AI and to furnish an introductory overview of the Large Language Model (LLM), elucidating its utility within the industrial landscape.
Bikash Agrawal is a distinguished professional with over 15 years of expertise in AI, Machine Learning, and Big Data solutions, supported by a Ph.D. in "Scalable Data Processing and Analytical Approach for Big Data Cloud Platform." As the Head of Research and Development at Simplifai, Bikash leads efforts in building innovative data products leveraging deep learning and NLP, while his prior role as Chief Data Scientist saw him driving automation initiatives across various sectors. With notable contributions at organizations like DNV GL and the University of Stavanger, as well as co-founding Boost AI, Bikash's entrepreneurial spirit and expertise continue to shape advancements in AI and Big Data, making him a pivotal figure in the data-driven landscape.
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